Terms of Service

Last updated: October 2026

Please read these Terms of Service carefully before using the AuraGlow website or purchasing our products. By accessing or using our site, you agree to be bound by these terms.

1. General

These Terms of Service (“Terms”) govern your use of the AuraGlow website and the purchase of products from our store. By placing an order or browsing our site, you confirm that you are at least 18 years of age and agree to these Terms in full.

AuraGlow reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the site following any changes constitutes your acceptance of the new Terms.

2. Products & Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are listed in Singapore Dollars (SGD) and are subject to change without notice.

We make every effort to display product colours and images accurately, but we cannot guarantee that your device’s display will reflect exact colours.

3. Orders & Payment

By placing an order, you offer to purchase a product subject to these Terms. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability.

Payment must be made in full at the time of purchase. We accept major credit cards and other payment methods as listed at checkout. All transactions are processed securely.

4. Shipping & Delivery

Delivery times are estimates only and are not guaranteed. AuraGlow is not responsible for delays caused by third-party couriers, customs processes, or circumstances beyond our control. Please refer to our Shipping & Returns Policy for full details.

5. Returns & Refunds

Our return and refund policy forms part of these Terms. Please review our Shipping & Returns Policy for eligibility criteria and instructions.

6. Use of the Device

The AuraGlow Handheld Skin Smoothing Device is intended for personal, non-commercial use only. Users must follow all instructions and safety guidelines provided. AuraGlow is not liable for any injury or adverse effects resulting from misuse, failure to follow instructions, or use by individuals with contraindicated conditions.

Please refer to our Device Care Guide for proper usage and safety information.

7. Intellectual Property

All content on the AuraGlow website, including text, images, logos, and product descriptions, is the property of AuraGlow and may not be reproduced, distributed, or used without prior written permission.

8. Disclaimer of Warranties

AuraGlow products are provided “as is”. While we stand behind the quality of our products, we make no warranties, express or implied, beyond what is stated in our warranty policy. Results may vary between individuals.

9. Limitation of Liability

To the fullest extent permitted by law, AuraGlow shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

10. Privacy

Your use of our site is also governed by our Privacy Policy. By using our site, you consent to our collection and use of personal data as described therein.

11. Governing Law

These Terms are governed by the laws of Singapore. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.